Knowledge Base
Glossary
Plain-English definitions for the terminology used across Epicwin.
- 2FA
- An extra security step that requires a second verification code when logging in.
- AML
- Anti-Money Laundering policies that prevent the platform from being used for illegal financial activities.
- Bonus Round
- An extra game within a slot or mini-game that offers additional chances to win prizes or multipliers.
- Cashback
- A promotion that returns a portion of your losses over a specific period, credited as bonus funds.
- Deposit Limit
- A setting that caps the amount of money you can deposit within a chosen time frame.
- e-Wallet
- A digital wallet that stores funds for quick deposits and withdrawals without sharing your bank details directly.
- Free Spins
- A set of spins granted without placing a bet, usually triggered by a specific symbol combination.
- House Edge
- The mathematical advantage the platform holds in each game, expressed as a percentage of each bet.
- KYC
- Know Your Customer process; the steps the platform takes to verify your identity and ensure account security.
- Live Dealer
- A real person who runs table games via video stream, interacting with players in real time.
- Loyalty Points
- Points earned each time you play, which can be exchanged for bonuses, free spins, or other rewards.
- Maximum Bet
- The highest amount you can wager per spin, hand, or round on a given game.
- Maximum Withdrawal
- The highest amount you can cash out at once or within a given period, as defined by the platform.
- Minimum Deposit
- The smallest amount of money you can add to your account to fund gameplay, set by the platform.
- Progressive Jackpot
- A prize pool that increases each time the game is played and can be won randomly or through a specific combination.
- Responsible Gaming
- Guidelines and tools designed to promote safe, mindful play and prevent problem gambling.
- RNG
- Random Number Generator; the algorithm that ensures game outcomes are random and fair.
- RTP
- The percentage of total bets a game pays back to players over time, expressed as a figure like 96%.
- Scatter Symbol
- A special symbol that can trigger bonus features like free spins or multipliers regardless of where it lands on the reels.
- Self-Exclusion
- A tool that lets you temporarily or permanently block your account to help control gambling behavior.
- Time-Out
- A short-term account suspension, usually ranging from a few hours to weeks, to pause gambling activity.
- VIP Program
- A tiered club offering exclusive perks, higher limits, and personalized support to frequent players.
- Volatility
- A measure of how often and how much a slot game pays out; high volatility means bigger but less frequent wins.
- Wagering Requirement
- The number of times you must bet a bonus amount before you can withdraw any winnings.
- Wild Symbol
- A symbol that substitutes for other symbols to create winning combinations, often unlocking extra payouts.